Salon Reservations (appointments) must be cancelled at least 24 hours in advance to avoid being charged the full booking fee (100%) for the scheduled service. Thank you for respecting our No Children at your appointment policy.
***Late cancellations and No-Shows will be charged 100% of the full booking fee for the scheduled service. You may cancel via text/phone call/voicemail 24/7. We do not accept cancellations via email or social media.
We send out a reminder 48 hours prior to your scheduled salon reservation (appointments) through our automated salon software. This number is 678-673-3424. You may cancel by replying "X" and you will reply "C" to confirm.
We understand that things come up and emergencies happen, however please understand that our time is equally valuable and late cancellations make it difficult for us to fill the Salon Reservation (Appointment) time. Thank you for understanding and respecting our cancellation and appointment reminder policy.
For safety reasons and to maintain a professional and relaxing atmosphere for all involved, we do not allow children to be with you at your hair reservation. If you are unable to find someone to care for your child while you relax in our care, we are happy to make you a new reservation at a time that works for you.
All services are to be paid in full same day as service. Please note all pricing is a starting price. Additional charges apply for long hair + hair that requires additional time to complete a service.
All services are non-refundable. We are happy to help if you have a concern or question. Please reach out within 10 calendar days and each situation will be handled carefully. If you or another person or salon that is not staffed at Misti Nicole Atlanta makes any alterations to a service provided by Misti Nicole Atlanta, this will void any warranty, responsibility, liability and/or adjustments to your service. No exceptions.
All retail products may be exchanged or returned within a 10 calendar day of purchase. All retail products must be in original packaging and have no damage. Normal use of retail products within 10 calendar days and no alterations or changing of products inside the packaging may be returned or exchanged for full refund in the form of the original payment. No refunds or exchanges past our 10 calendar day return policy. All exchanges of retail products may be exchanged for something of equal value. Anything less than the exchange will be credited to your account and no refunds of the remaining balance will occur. All reward points earned for the retail purchase will be removed for returns from your account. Any promotional items, discounts or rewards must be returned at the time of your return in order for a full refund or exchange to occur. You may only exchange retail product purchases one time per original purchase.
While we would love to pamper both you and your precious pet, the state health board tells us we can’t.
Unfortunately, pets and salons don’t mix. We would like to remind everyone that pets of any kind, other than service animals, are not allowed inside the salon.
We cannot be held responsible for lost or damage to your personal articles.
All New Clients wishing to receive any services at Misti Nicole Atlanta are required to reserve a consultation which includes a skin patch test*(for chemical services), strand test and porosity test. It also includes your hair goals and estimated costs. (*skin patch test requires 48 hours before any scheduled service)